Dear Mr. Andrew Adams,

In one of the most comprehensive and thoroughly researched studies of the global banking sector this year, McKinsey examines the myriad of challenges facing financial institutions today, from earnings and regulatory pressure to fundamental questions about the role of banks in the economy and society.

McKinsey's second Annual Review of the banking industry reports on the efforts of banks to rebuild their balance sheets, attract deposits, and stem declining revenues, as well as the rise in importance of new markets. It is an essential resource for anyone concerned about the future of the financial services industry.

A few examples of the good, the bad, and the ugly:

  • Banks have increased Tier 1 capital by $2.0 trillion (+57 percent) since 2007, while deposits rose by $17 trillion.
  • Loan-to-deposit ratios were 85 percent last year, compared with 97 percent in 2007.
  • Many banks did not earn their cost of capital as global banking ROE fell by 0.8 percentage points to 7.6 percent in 2011.
  • Revenues in 2011 matched those in 2007, but only because of growth in emerging markets.
  • The sector's cost base increased by 5 percent in 2011.
  • A 30-year trend of the banking industry growing faster than underlying economies appears to be broken.

In addition to extensive proprietary research, the report includes commentary from McKinsey's team of banking experts, which frames the critical issues that will determine the future of the banking industry. We also discuss "the triple transformation" that banks must undertake to achieve a sustainable business model and provide a series of recommendations which we believe will be valuable to those charged with managing this transformation.

Please find attached a short excerpt of our report. You can access the full version by clicking here.

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We hope that you will find this report both informative and thought-provoking. Our authors Toos Daruvala (Americas), Joydeep Sengupta (Asia-Pacific), and Eckart Windhagen (EMEA) look forward to your comments and feedback.